Active job-seekers out there are no doubt spending some time on company career sites – and I suspect many of you have visited ours. I’m in the process of creating some new content for Amazon.jobs, which will help users learn about working in our Consumer Division. But in the meantime, I’m going to share some thoughts on navigating the site and highlight some of my favorite content. I’m also going to drop a link into the menu bar above, so you can click through and check it out.
In normal Amazon fashion, I will work backward from the user experience and talk about how you might navigate the site depending on how much you know about Amazon and your interest in specific roles. I envision 4 scenarios:
1) A user shows up on Amazon.jobs knowing the group they want to work in and the role that best fits them
2) A user shows up on Amazon.jobs and doesn’t know what group they are interested in or the right role. Hey, they are just browsing here.
3) A user shows up and knows the right job role for them but there are so many groups to choose from and it’s hard to find them on the site.
4) A user shows up on Amazon.jobs with a burning desire to work for a specific organization, but isn’t sure how their skills would fit.
I’m going to create a separate blog post for each of these scenarios. I will also provide info on good places to find additional info on Amazon.jobs and some tips, regardless of which user scenario best matches your situation.
So while you are waiting for those posts, I will share some of my thoughts on career sites in general.
Typically, people visit a career site specifically to search for job postings that match their background. And obviously this kind of searching behavior is a lot of what we see going on at Amazon.jobs. But something that I would encourage visitors to also think about when visiting a career site is using it to understand what the company values. Any well-constructed career site is going to feature more than just job postings. Sometimes you have to dig a bit, and even though you might think that all career site content feels the same (I mean, everyone talks about making an impact and that type of thing, us included), you can find some nuggets that give you a true sense of what a company thinks is important. On Amazon.jobs, our leadership principles are the best example if this I can think of.
If you look at those principles and think “I feel like that too!” or “those are the things I value”, there’s a good chance that you will like it here. If you look at them and even feel lukewarm, I’ll be honest: this might not be the place for you. Because as an employee here, you will hear those principles referenced day in and day out. They are used for decision-making from the high level strategic decisions around our vision as a company to simple choices around how we do our work. And our employees are held accountable by those principles.
So when you are on a career site, Amazon’s or another company’s, look for an indication of what is valued and decide how closely their values resonate with you.
I recently watched video of an organization where teams sing when visitors walk through their work area. For some people, that might sound like fun. For others, perhaps it would feel like torture. But having silly fun was part of their culture and clearly an attractor for the right kinds of job-seekers. This is exactly the right kind of content for companies to be featuring on their career sites, by the way. Candidates should have some kind of reaction to the content and use it to opt in or opt out.
Another recommendation is to use career sites for resume and interviewing intelligence. In the past, when I have spoken with people seeking advice about their job search, one of the things they ask about is getting the attention of recruiters. This is definitely the right thing to be asking, especially if you are interested in working at a company that receives a massive volume of applicants. Reading about the company values I mentioned above, as well as the job specs (and the words they use to describe the work) should help you write or tweak your resume to get the attention of recruiters. First, you should be looking at the actual words they use in the job specs and ensure that you are using the same words to describe that kind of work on your resume. For example, referring to the software development framework used as either “agile software development” or “scrum” can mean the difference between a resume showing up in a recruiter’s search and not. Now hopefully, a recruiter looking for this experience is going to search both of those things, but often they will start with the simplest search first. And if the job spec calls for “scrum experience”, that is how they will search for it. So look at the job postings to understand the words used to describe specific types of experience.
Also look at the job postings and the company information on the career site to identify what is important to include on a resume. It’s easy to look past a lot of the buzz-wordy content on a job description. But if you know Amazon cares about delivering results (and we do, because it’s in our leadership principles and many job descriptions), you know it’s important to be explicit about the types of results you were able to achieve in previous roles. By the way, I don’t know a company where delivering results isn’t important so you should do this exercise anyway. But definitely think about how you can incorporate some of the culture elements into your own resume (and still be honest, of course).
More coming on using Amazon.jobs soon. And please feel free to add questions here if there’s anything I can answer for you.